Delivery and shipping

Shipping Costs for Switzerland & the EU

Free shipping within Switzerland on orders of CHF 100.- or more.

We ship smaller orders via Maxi Letter for CHF 3.- // Larger orders are shipped as a package for CHF 8.50

EU: Flat-rate shipping for EUR 10.- | Taxes and import duties are covered—no additional payment required upon delivery.

Delivery Time

Switzerland: We ship all orders within 24 hours via Swiss Post. This means you should receive your order at home within 2–4 business days for deliveries within Switzerland.

EU: We ship from Switzerland to select EU countries. Shipping costs a flat rate of €10. Taxes, as well as any applicable customs and import duties, are handled directly or covered by HAE. You won’t incur any additional costs upon delivery.

EU orders are also shipped within 24 hours. However, since customs processing is required, it may take 5–8 business days for your order to arrive at your home.